Política de reembolso

RETURNS / EXCHANGES / REFUNDS

ALL SALES ARE FINAL. We value your satisfaction and want to ensure you make informed decisions when shopping with us. If you have any inquiries regarding sizing or the condition of a product on our site, we encourage you to experience it firsthand at one of our physical stores or reach out to us before making a purchase. For online purchases, we kindly request that you proceed only when you are completely certain about the product and the size you've selected. Given the dynamic nature of market prices for our footwear and pricing variances across sizes of the same product, we we are unable to accommodate returns or exchanges.

 

CANCELLATIONS

Our fulfillment process begins immediately after an order is received, so we are unable to accommodate cancellation requests.

In the event that an item becomes unavailable or the form of payment used requires additional review, District One NY reserves the right to cancel your order or items within your order at any time. We will provide a full refund, back to your original form of payment. You will be notified via email of any orders or items we cannot fulfill and have refunded.